Shipping Terms

SHIPPING METHODS

Various different shipping methods are available depending on the destination. The available shipping carriers are the Greek Postal Services (ELTA), TNT Standard, TNT Express, UPS Standard, UPS Express and FedEx.

Premium Shipping Methods for Fast Delivery

TNT Standard, TNT Express, UPS Standard, UPS Express and FedEx are considered premium shipping services with guaranteed fast delivery.

Some of the above shipping methods might not be available for all the destinations. All parcels are shipped registered and insured.
For orders delivered within Greece, we use the ACS Courier services.

HANDLING – DELIVERY TIME

Order handling – processing 2-3 working days. Delivery time: 7-10 days. You can check where your order is by using the tracking number which is sent to you via email.

! COVID-19 UPDATE. Following the restrictions imposed in all air transportations due to the Covid 19 pandemic, delays on deliveries are expected or may occur depending on the destination. In general Ups, Tnt, & Fedex are the fastest shipping option available for now. We are currently able to ship out orders only to the following destinations:

Albania, Argentina, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czech Rep, Denmark (+ Faroe Islands & Greenland), Egypt, Estonia, Ethiopia, Finland, France, Germany, Hong Kong, Hungary, Iceland, India, Iran, Iraq, Ireland, Israel, Italy, Japan, Kenya, Kuwait, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Moldova, Monaco, Νorth Macedonia, Netherlands, New Zealand, Norway, Pakistan, Philippines, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Serbia, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Tanzania, Thailand, Tunisia, Ukraine, United Arab Emirates, United Kingdom, United States.

ORDER TRACKING

A direct link to the shipping carrier you have chosen when you placed your order will be sent via email after your order has been shipped out.  Follow the link for tracking information of your parcel. Alternative use the following links.

Tracking links:

ELTA Hellenic Post Tracking Page

TNT Tracking Page

UPS Tracking Page

Fedex Tracking Page

WORLDWIDE SHIPPING CHARGES

We ship to all destinations around the globe. Shipping cost varies depending on the destination, the carrier and the weight. You can calculate the shipping cost during the checkout process by entering the shipping country in the proper address field.
 
 

SHIPPING CHARGES FOR CYPRUS

The Olive Tree delivers orders in Cyprus using the ACS Cyprus Economy Service. Order handling 2- 3 days. Shipping takes up to 8 – 10 days because the ACS Cyprus Economy Service is a slower but more a economic way to deliver in Cyprus. Full order tracking is available after order shipping. You can use your tracking number in the following link https://cyp.acscourier.net/en/track-and-trace

Cyprus
WEIGHT COST EXTRA WEIGHT
Up to 2 Kilos € 8,00 Every Extra Kilo + € 2,00
 
 

SHIPPING CHARGES ONLY FOR GREECE

Free shipping for orders over € 49,00 delivered within Greece.
The Olive Tree delivers orders within Greece using the ACS Courier Service.
For the Cash on Delivery payment method (Greece only available), there is an additional fee € 2,80. Full order tracking is available after order shipping. You can use your tracking number in the following link https://cyp.acscourier.net/en/track-and-trace

Greece
FREE SHIPPING OVER € 49,00
REGION WEIGHT SHIPPING COST
Attica Up to 2 Kilos € 2,00 Every Extra Kilo + € 1,00
Out of Attica Up to 2 Kilos € 4,50 Every Extra Kilo + € 1,50