REWARD PROGRAM

 

How the reward points are earned

You can collect reward points, while shopping, as follows.
1 euro spend = 2 points, 100 points = 1 euro discount.
Earned points are redeemed on your next purchase once you have created an account at TheOliveTree.com

Keep on reading for the full terms of use.

Terms of the reward points program

The program
The reward points program is addressed to registered customers of TheOliveTree.com online store.

Products
The TheOliveTree.com online store will choose at its sole discretion and will include in the program specific products the purchase of which will result in credit of points in the member’s account. The points earned each time will be displayed within the product page.

Member account
In order to be able to save the collected reward points and redeem them in your next purchase you need to create an account.
Customers without an account will not be able to redeem their reward points earned in their next purchase.
The reward points earned, are stored in your account . In the account you can, among other data, access the points that you have earned so far.
The account is strictly personal and therefore it is forbidden in any way to transfer or share it, whereas the points accumulated by the member or any privileges cannot be transferred to a third person or to a third account.

Reward points system
You can collect 2 points for each 1 euro you spend on products. For every 100 points earned, you have 1 euro discount.
1 euro = 2 points, 100 points = 1 euro discount.

Crediting reward points in your account
Every time you complete a purchase on TheOliveTree.com you earn reward points. The discounts earned with reward points system are redeemed in your next purchase. The amount of reward points is calculated after all the discounts present, if any, are deducted from the total value of the purchased products. The shipping cost is not calculated in the reward points.

Points Redemption
If you have created an account and you have earned reward points, the next time you decide to make a purchase, you have to login in to your account and in your shopping cart you will see the collected reward points so far and the option to use these reward points to apply a discount in the basket. You can also review the collected points in your account page.

Reward points validity period
The points expire 12 months, if they do not be used, once granted to a user

Final Redemption
Once points are redeemed, redemption cannot be canceled nor points returned.

Product Return
In case of a refund, the refund is made to the payable value. In case a member returns all or some of the products it has bought and from which it has earned points or changes these products for others not included in the program, then the points corresponding to the value of the products returned or changed, will be deducted from its account.

Enjoy your shopping